smart.t AG

Digital transformation & Inovation

Business transformation refers to the comprehensive change of a company in order to adapt and modernize its business processes, structures and technologies.

This often involves introducing new business models, digital technologies and innovative approaches to increase competitiveness and meet changing market conditions.

Successful transformation requires strategic planning, clear vision, and the integration of technology and employee engagement.

Innovation in business models

Innovation in business models refers to the transformation of traditional business models and processes through the integration of digital technologies, strategies and practices. It involves using digital tools, data and platforms to improve business operations, customer experience (user experience) and overall value. In a digital enterprise, technology is not just a supporting function, but a key driver of innovation, growth and competitive advantage.

Reflecting this approach enables our customers

1.

Respond quicker
to market
dynamics

2.

Personalize customer interaction (user interaction)

3.

Decision making
based on data-driven insights

4.

Get into
new markets / market segments

At the end of the day, a successful digital enterprise uses innovative technology to reshape industries, increase efficiencies and drive sustainable success in an increasingly digital world.

We pay attention
to the entire life cycle of the
business model

  1. HR Skills and Career Development
  2. Financial planning and controlling
  3. Product Management (Vision / Mission)
  4. Organizational implementation
  1. Product and service definitions
  2. Process integration
  3. Organization and persona definition
  4. IT architecture and applications
  5. Business case calculation and validation
  1. Regulatory requirements (audit and reporting) 
  2. Performance (KPI) and reporting
  3. Operational Excellence (service and support)
  4. Program / Project Management

E-Commerce

Digital Transformaton

Conception, design and implementation of webshops for retail clients (B2B and B2C). Successful transformation of a physical store into a digital presence with focus on customer growth and increasing customer loyalty through an innovative design and user-friendly layout.

Implementation of online marketing campaigns with Google Ads and social media channel management.  

Our mandate:

UI / UX design, graphic design, product presentation, store development and optimization, payment automation, connection to customer management. 

Sector:

Re-design for machine control

UX/UI Design

UX design, prototyping and visual design of entire plant control systems in the manufacturing industry (cable production, grain processing, sanitary products) for various application areas. Concept design and visual design of user interfaces of various machines and mobile apps.
Development of high-fidelity prototypes for control extension.

Our mandate:

UX and visual design machine control, icon library, prototyping, design systemcontrol extension.

Identity & access management

Cyber security & compliance management 

Implementation of a customized identity and access management solution. After the evaluation of the current IT landscape, a needs analysis and planning, the implementation of the IAM* software followed. In parallel, governance was set up, taking into account all regulatory requirements, and the new processes were rolled out to the organization by means of business transformation management.

*Identity and Access Management

Our mandate:

IT Solution Architecture Analysis, Application Design and Development, Business Transformation, Product Management, Project Management

Merger & Akquisition

Innovation

Consolidation of IT architectures and business processes into one company after several acquisitions. The focus was on creating the strategic target image and defining and planning the associated activities for harmonizing the IT systems. Ensuring the ongoing business activities was a must in this context.

With the acquisition of companies, the optimization of customer processes as well as cost optimization in the operation of the IT infrastructure are usually expected.

Our mandate:

Management consulting, IT solution architecture (analysis and definition), project management, supplier and contract management, team management, IT transformation, organizational management, documentation and implementation of requirements, performance and cost statements

Digitization in the healthcare sector

Digital transformation & app development

Development and implementation of an innovative, integrated as well as sustainable mobile and web application introducing the electronic patient record. This included the integration of the emergency passport, a document management solution, registration, login, and multifactor authentication (MFA) processes as well as authorization management including certification based on BSI (Federal Office for Security (DE)) standards. Furthermore, the IT strategy was analyzed regarding global feasibility, cloud capabilities considering time zones, ensuring compliance and data security for the customer as well as responsible associated and carrier companies. The products and services of the Electronic Patient Record (authorization, deputy regulations, automated allocation of services, SLAs) were defined in a business framework supported by a product management process and, after successful introduction, handed over to the operational business iteratively by prioritization.

Our mandate:

Strategy consulting, management consulting, definition of the self-services within the framework of a business framework, evaluation of the cost-benefit ratio, development of the software product, support of the certification at the BSI, support of the market launch.

Risk Management

Risk & Compliance Management

Development and implementation of a robust risk and compliance based management framework according to your business requirements incorporating best practices and standard controls (NIST- / ISO- / BSI-catalog). Today, this foundation is used to ensure that risks can be identified and assessed so that the targeted implementation of mitigating measures and controls sustainably strengthens the company's digital security posture.

Our mandate:

IT security assessment, definition of compliance requirements, creation of a standard risk catalog as well as a standard control system, definition and roll-out of governance processes, business analysis, project management